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    Fort Branch (Head Office)

    Address : 201 Sai Sadan, 76/78 Modi Street, Fort, Mumbai 400001

    Phone : 022-66548814/15

    Email : support@journey2money.com

    Query Escalation Matrix

    Customer Instructions

    •⁠ ⁠Always start by contacting Level 1 for any basic or initial query.
    •⁠ ⁠If your issue is not resolved in the mentioned timeframe, feel free to escalate to the next level.
    •⁠ ⁠Please include your full name, folio number, and a brief summary of your issue in your email or message.
    •⁠ ⁠Our team is committed to providing timely and satisfactory resolution at each level.